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Privacy Policy


We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our site uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies by the terms of this policy.


1 What information do we collect?


We may collect, store and use the following kinds of personal information: 


Information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of stay, page views and website navigation; 


b information relating to any transactions carried out between you and us on or concerning this website, including information relating to any purchases you make of our goods or services, including your name, phone number, email address, physical address, transaction value, purchased product id, volume; 


c information that you provide to us to register with us, including your name, phone number, and email address; 


d information that you provide to us to subscribe to our website services, email notifications and newsletters, including your name and email address; 


e any other information that you choose to send to us 


f any information you provide via telephone conversations, all calls are monitored and recorded for training and conversion tracking purposes. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information following the terms of this privacy policy.


2 Cookies


2.1 Introduction 


Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies by the terms of this policy.


2.2 About cookies 


A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Web servers can use cookies to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session when the web browser is closed. 


2.3 Third-party and analytics cookies 


When you use our website, you may also be sent third-party cookies. In addition, our service providers may send you cookies. They may use the information they obtain from your use of their cookies: 


a to track your browser across multiple websites; 


b to build a profile of your web surfing and target advertisements that may interest you. Besides, we use Google Analytics to analyze the utilization of this website. Google Analytics generates statistical and other information about website use using cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the utilization of the site. Google will store this information. Google's privacy policy is available at We also use the remarketing option of Google AdWords, which allows us to provide you with relevant ads on various websites after you have left our site. Google's advertising policies & principles can be seen here: 


2.4 Cookies and personal information 


Cookies do not contain any information that personally identifies you. However, personal information that we store about you may be linked to the information stored in and obtained from cookies. 


2.5 Blocking cookies 


Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer version 9, you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy", and then "Advanced"; b in Firefox version 16, you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and c in Chrome version 23, you can block all cookies by accessing the "Customize and control" menu, and click "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading. Blocking all cookies will, however, harm the usability of many websites. For example, if you block cookies, you might not be able to use all the features on this site. 


2.6 Deleting cookies 


You can also delete cookies already stored on your computer. For example, in Internet Explorer version 9, you must manually delete cookie files; you can find instructions for doing so at; b in Firefox version 16, you can delete cookies by clicking "Tools", "Options", "Privacy", and then "Show Cookies", and then click "Remove All Cookies"; and c in Chrome version 23, you can delete all cookies by accessing the "Customize and control" menu, and click "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data". But, again, doing this may harm the usability of many websites.


3 Using your personal information


Personal information submitted to us via this website will be utilized for the purposes specified in this privacy policy or relevant parts of the site. For example, we may use your personal information to: 


a. administer the site; 


b. improve your browsing experience by personalizing the website; 


c. enable your use of the services available on the site; 


d. send you goods purchased via the website and supply you services purchased via the website; 


e. send statements and invoices to you and collect payments from you; 


f. send you general non-marketing commercial communications; 


g. send you email notifications which you have specifically requested; 


h. send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require marketing communications; 


i. deal with inquiries and complaints made by or about you relating to the website; 


j. keep the website secure and prevent fraud; 


k. verify compliance with the terms and conditions governing the use of the site, including monitoring private messages sent through our website's private messaging service. Where you submit personal information for publication on our website, we will publish and otherwise use that information by the license you grant to us. Your privacy settings can limit the publication of your information on the website, e.g. enabling cookies on your browser. Without your express consent, we will not provide your data to any third parties for direct marketing.


4 Disclosures


We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information to any member of our group of companies; this means our subsidiaries, our ultimate holding company, and all its subsidiaries insofar as reasonably necessary for the purposes set out in this privacy policy. Also, we may disclose your personal information:


a. to the extent that we are required to do so by law; 


b. in connection with any ongoing or prospective legal proceedings; 


c. to establish, exercise or defend our legal rights, including providing information to others for fraud prevention and reducing credit risk; 


d. to the purchaser or prospective purchaser of any business or asset that we are or are contemplating selling; and 


e. to any person we reasonably believe may apply to a court or other competent authority to disclose that personal information. In our reasonable opinion, such a court or authority would be reasonably likely to order disclosure of that personal information. We will not provide your information to third parties except for this privacy policy.


5 International data transfers


Information we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the data following this privacy policy. Also, personal information that you submit for publication on the website will be published on the internet and may be available, via the web, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.


6 Security of your personal information


We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password- and firewall-protected servers. All electronic transactions entered via the website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the web. You are responsible for keeping your password and other login details confidential. We will not ask you for your password except when you log in to the website.


7 Policy amendments


We may update this privacy policy from time to time by posting a new version on our website. Therefore, you should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.


8 Your rights


You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: 

a) the payment of a fee currently fixed at USD10; and 

b) the supply of appropriate evidence of your identity for this purpose; we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address. We may withhold such personal information to the extent permitted by law. By emailing us, you may instruct us not to process your data for marketing purposes. In practice, you will usually either expressly agree to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of using your data for marketing purposes.


9 Third party websites


The site contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.


10 Updating information


Please let us know if the personal information we hold about you needs to be corrected or updated.


11 Contact


If you have any questions about this privacy policy or our treatment of your personal information, please email us at for assistance.

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